Mila makes every effort to ensure that its products are free from defects. Through quality inspections carried out from manufacturing to shipping, Mila endeavors to provide its customers with the highest quality and most reliable product available.
Buyer acknowledges that Glass Fibre Reinforced Concrete (GFRC) is a cement product, with typical cementitious surface conditions. Mila warrants that its products will be free of major surface defects and blemishes. All units will be of ample strength to perform their intended service without undue strain. Natural fading, which may occur with any exterior concrete product with age, is excluded from this warranty.
Mila will, repair or replace (f.o.b. point of original shipment) any product that is found to be defective in material or workmanship for one year from the date of Buyer acceptance provided that such product was used in normal construction, conditions and service.
Upon notification thereof, and confirmation that the product was stored, installed and maintained in accordance with Milarecommendations, Mila will repair or replace the defective product. The foregoing shall constitute the Buyer’s exclusive remedy and a fulfillment of any or all liability by Mila with respect to its products.
This warranty may be void if in the sole opinion of Mila, the product has been found to have been altered, misused, improperly maintained, or installed in an inappropriate environment or manner. The foregoing warranty and the remedies provided for breach thereof are exclusive. All other warranties express or implied by operation of law, course of dealings, usage of trade or otherwise are excluded, and there are no implied warranties of merchantability of fitness for purpose.
Mila shall not be responsible for any incidental, indirect or consequential loss or damages such as loss of profits or revenue, downtime costs, or costs associated with the removal or reinstallation of its products, or claims of third parties against the purchaser.
To make a claim under the terms of this warranty, please contact: