Concrete maintenance and care

CARE AND MAINTENANCE 

Sealer
Our sealer is a high-performance, food-safe, water-based sealer that provides excellent stain and abrasion resistance, requiring very little maintenance for years of quality service. It offers excellent protection and is very environmentally friendly. Simple maintenance in case of scratches or discolouration is all that is required in the unlikely event they occur. 

Cleaning 

Maintenance and cleaning couldn't be easier. Damp cloths, mild detergents and other water-based cleansers with neutral pH are all that are needed.

Vinegar, bleach and bleach-based cleansers are acceptable.
Avoid harsh, acidic cleaners and solvents. Abrasive cleansers or scrubbers should be never be used.
These include Brillo pads and 3M scrubbing pads, and all similar products. Abrasive cleaning products will scratch and damage the surface, compromising the sealer’s ability to protect the concrete.

Stains
Our sealer is highly stain resistant and has been formulated to protect your concrete from many common staining agents. You should still use normal care with respect to water, oil, acids, and food.
Spills should be wiped up as soon as possible, especially for aggressive staining agents such as hair dye, beet juice, berries, and mustard. Staining/discolouration can occur if staining agents are left on for an extended period of time. Should a stain occur, simply place a folded paper towel or cotton ball
soaked with household bleach over the stain. Allow the bleach-saturated pad to sit until the stain is gone. This may take minutes or hours, depending upon the nature of the stain and how long it sat.
You may need to put a cup on top of the pad to keep it from drying out. Bleach will not damage the sealer.


Scratching
Do not cut directly on the countertops; always use cutting boards. Knives will pierce the sealer, rendering the counters more susceptible to staining. Additionally, the concrete will severely dull the knife's cutting edge. Scratches in the sealer could occur if heavy, rough or sharp objects are dragged
across the countertop surface. Should a scratch occur, it can be minimised using the directions in the Scratch Repair Instructions below. It is important to repair scratches promptly.


Heat
Omega is very heat resistant and has been tested to 500°F (260°C). As with almost all types of countertop surfaces, you should still use trivets. Even though the sealer is very heat resistant, the
underlying concrete may discolour or microcrack if exposed to high heat. The sealer would then be compromised by thermally induced microcracks, and in this case, the surface may appear “crazed” if wetted. The directions in the Scratch Repair Instructions below should be used as soon as possible to restore the stain resistance of the surface, just like it is used to touch up scratches.

 

SCRATCH REPAIR PROCESS

Your concrete countertops are protected with the most advanced sealing system in the industry,

Our Sealer, is a food safe coating that provides excellent stain and acid resistance so that you have a worry-free countertop surface.
But life happens, and scratches can occur. Just like with a new car, the first scratch on your countertops is heartbreaking. But because our sealer is forgiving, it’s not the end of the world. You can, within a few minutes and with a couple simple items, repair a scratch to make it blend in, and more importantly, restore the protection to your concrete.
First, determine what kind of scratch you have. The most common type of scratch only affects the sealer and does not penetrate down into the concrete itself. The second type (the more serious
kind), cuts through the sealer and gets down to bare concrete. It’s easy to tell by simply wetting the scratch with water. If the scratch darkens, then the scratch penetrated down into the concrete. If it doesn’t, then there’s still a thin layer of sealer protecting the concrete, and the scratch is purely aesthetic.
The key to dealing with scratches is to take care of them as soon as they occur. A scratch that penetrates into the concrete itself makes the concrete vulnerable to stains. Bear in mind, Our sealer completely protects your concrete from stains, but a deep scratch that cuts through the protective
sealer and into the underlying bare concrete will allow liquids like oil to penetrate and stain. Oil stains are the most difficult to get out of concrete, so repairing the scratches as soon as they occur is the best method for keeping your concrete looking like new. Keep an eye out for any scratches and fix
them right away.
What you’ll need
• Green Scotchbrite scrubby pad
• Rounded wooden toothpick
• Small piece of aluminum foil (3” by 3”)
• Automotive clearcoat touch up paint pen

Step One: Prepare the Surface
First, clean the area well to remove grease, oil and dirt. Rubbing alcohol and acetone (not nail polish remover, as it often has dye that will discolor the concrete) are excellent cleaners.

Make sure the surface and the scratch are completely clean and dry before proceeding. It may take a few hours to dry out if the scratch is dark from moisture. Neither acetone nor rubbing alcohol will damage the sealer.

Step Two: Fill the Scratch
• Shake the clearcoat paint pen well, according to its instructions.
• Dispense a drop of clear coat onto the aluminum foil.
• Dip the toothpick into the clearcoat and use it to fill the scratch. The toothpick minimizes the spillover of clearcoat outside the scratch and makes cleanup easier.
• Allow each coat to dry and repeat until the scratch is filled.
• Once fully dry, use the green Scotchbrite pad to lightly buff the repaired scratches and blend
the sheen to match the surrounding sealer.
Just like touching up the paint on your car, this will restore protection and blend in well, but it will
not look brand new. No well-used and well-loved surface in your house looks brand new forever, but your concrete countertops will give you years of excellent service.

Dealing with Stains
Your Care and Maintenance Guide explains what to do if the sealer surface itself stains due to aggressive staining agents such as mustard. The following instructions pertain to the case where a staining agent or oil gets through a scratch in the sealer and stains the bare concrete.
Stains in the concrete due to a staining agent such as mustard can be removed using the same bleaching method explained in your Care and Maintenance Guide.

Oil Stains: 
Oil stains are more challenging to remove, because the oil must be drawn out. A good poultice for the removal of oil stains is a combination of baking soda and acetone, mixed into a peanut-butter- like paste. Use straight acetone from a paint store, not nail polish remover, because nail polish remover often has dyes in it.
Spread the poultice on the oil spot to a thickness of about 1⁄4 inch (6mm), then cover with plastic wrap taped down to seal in the poultice.
Generally you need to leave this mixture on for 24 hours to give the acetone enough time to work on
the oil and make it easier for the absorbent material to draw the oil out of the concrete. After 24 hours have passed, remove the plastic and allow the poultice to dry. This is when the oil is drawn out
of the concrete, so patience here pays off. Stubborn oil stains can take multiple applications ofpoultice to completely remove.
Acetone will not damage the sealer, but many other sealers are damaged by acetone, so don’t try this method with other sealers unless you verify first with your installer.

Resealing 

Under ordinary use, it does not need to be periodically reapplied, like many inferior concrete countertop sealers. Like any other protective finish, severe damage may require resealing, but this is not because the finish wears off from normal use. Should damage occur, please contact us

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